For all inquiries, please email shop@ilovebad.com




Our short answer for you is, YES, our hemp is organic.  We say this simply because all hemp as we know now are organic in that it doesn't require any additional nutrients to grow, given that the soil it's on is already fertile.  It's miraculously a very simple crop to grow (takes about 4 months to mature) and very effective at that.  Unlike cotton and other crops, hemp is not susceptible to being eaten by bugs so no pesticides are required to protect them.  Hence, without the use of hormonal nutrients nor pesticides, hemp grows as naturally as a crop can grow therefore are inherently organic, with or w/out the "organic" certification. Nonetheless, our fabrics are all ECOCERT Certified by their Organic Content Standard. To view our fabric certification, please click HERE.  HEMP VISCOSE however is not "Organic."

RETURNS & EXCHANGES: 100-Days! Within 100 days of your order receipt, simply pay for the return shipping to our return address and we'll refund your product return. For EXCHANGES, as well, we ask that you pay for return shipping back to us and we will pay for the shipping back to you. If exchanges are requested due to our shipping error, we'll happily pay for shipping both ways and we sincerely apologize for the mishap. =) For more information on our return process, please see Our Promise.

We mostly ship SAME-DAY for orders placed before 12 p.m. PST. Please generally allow for 1-3 days of handling time + your selected shipping time. ✨FREE DOMESTIC SHIPPING✨ is offered for all orders shipped within the U.S. via USPS or UPS (2-9 business days). If you need guaranteed shipping time, please select one of the paid options or feel free to contact us. During checkout, you will be provided the estimated shipping timeframe from several shipping couriers. Keep in mind that of all the options, the USPS First Class Package and USPS Priority Mail options do not guarantee delivery and it's not uncommon that they're behind schedule. Hence, if an exact quoted date is a serious matter to you on this purchase, then we wouldn't rely on those services.  Instead, for "guaranteed"--the best chance-- deliveries, which would entitle you to a refund of the shipping cost for delayed packages, we recommend going with any UPS services or USPS Express Delivery. Regardless of courier services chosen, please understand that rush deliveries often add unnecessary stresses on all parties involved, especially to you. Hence, we highly suggest passing up on those transactions and focus that energy towards the next shopping/gifting opportunity.

USPS & UPS for domestic orders. USPS, UPS & DHL for international delivery addresses. Keep in mind that USPS Priority Mail estimated shipping time is not a guaranteed service so they will not refund us should they be late or even lose a package. For a better chance of the package arriving at your shipping address w/ an accurate estimate, please use either UPS or the USPS Priority Express Mail option.

Lost packages sucks & we apologize for your frustration. Because it is impossible for us to ensure security at the delivery addresses, in such cases as when packages get stolen from the mailbox or porch after delivery, it is hard for us to be responsible for your package. In most cases, once the package is marked delivered by the courier service, it is the customer's responsibility to locate the item. However, should you feel that it was never delivered to the provided address due to the courier's mistake, please let us know so that we can together investigate the situation as all courier services mark their deliveries with a GPS signature. Should we exercise all the due diligence to retrieve the lost package and fail, we'll do our best to refund or reship the item to you. We appreciate your patience in this process!

To enhance the chances of successful delivery, you can monitor the tracking status of your order with the tracking information provided. Likewise, you can also pay the extra shipping fee by choosing UPS as a courier instead of the United States Postal Service (USPS). USPS is government-runned and unfortunately have a lack of resource to provide accountability for their shipping estimates as well as lost packages.

Providing the wrong address is more common than most would think so there's no need to feel bad about it. In such cases, we simply ask that you pay for the reshipping cost and we'll reship the items to you once the package is returned to us. If a package goes missing due to the wrong address or is received by the resident at the wrong address, please keep in mind that the customer is responsible for locating and retrieving the item as well as being responsible for its loss if unfound. If you need help tracking it down, please let us know and we'll do our best to help you as every package is marked with a GPS signature by the courier agent.

If losing a package is a big concern for you, we suggest you select the UPS shipping option during checkout as they are a lot more reliable than USPS. In some cases, the UPS option would cost only a bit more than the USPS option and we tend to gravitate toward choosing UPS but to guarantee the UPS service, please select that option during checkout.

Unless something strange happens to us, we typically ship out your purchases w/in 1 business day of your purchase and most times on the same day if you order before noon PST.  If you purchase after noon on a Friday, your package will be shipped on Monday.  If it's a rush, message us directly and we'll do our best to accommodate you even if you need some thing shipped on a Saturday.  We always do our best but to not upset you, we can't make any guarantees.

Our shipping options are updated in real time with the courier's pricing. If shipping is ever less than what you were charged, we always will send you a refund for any shipping charge overages. This refund happens the day we ship out your products which is typically within 1 business day.

Yes :) All available shipping options from standard to expedited to international will be available for you to choose from at checkout.

Flatlock stitching is a sewing technique that binds two fabric together, side by side (no layering), without creating a bulkiness of fabrics along the seams.  After merging 2 fabric pieces together, when stretched out, it lays flat.  It's most often used in heavy wear such as athletic apparel & underwear that are typically a tighter fit which incurs more stretching.  Because each industrial flatlock machine can cost up to $20,000, this sewing technique is relatively costly but its quality makes it very worthwhile.

Like VISCOSE Bamboo of the recent past, there's a new breed of hemp fiber that is currently hitting the market.  From our research, in a nutshell, hemp fibers are liquified to a superglue-like liquid in this "VISCOSE PROCESS" using chemicals such as carbon disulfide, and re-hardens into little strands of fibers by use of sulfuric acid.  Though the fibers ends up being clear of impurities (according to the Oeko Tex Certification), the disposal of the chemicals used in the process is believed to place a burden on the environment and the manufacturing employees.  Why VISCOSE?  The fibers are often a bit shiny and very consistent in structure and durability making it a lot more cost-effective to weave into fabric.  There's a lot less hemp waste in the process therefore further lowers the cost.  Personally, we've worn both the Viscose Bamboo (4 years) and viscose hemp (6 months) and found them both to be irritation-free for the skin.  However, due to the chemicals' (used in the viscose process) alleged aforementioned negative impact, we're going to avoid using it for now as we were tempted with that option when we knew little of it.

Though "organic" in a USDA sense, to be transparent, we do want you to know that some of our products (i.e. socks & underwear) do contain some synthetic elastic fibers, although much less than what's commonly used, to preserve its classic stretch. If you want a pair that is purely made without any unnatural material such as elastic (or Lycra), our socks (2% elastic) & underwear (8% Lycra) will not be for you because unfortunately, our lack of experiences have yet led us to discover a method to preserve the classic stretch without some form of their use.  Furthermore, going 100% organic isn't our aim.  To elaborate, we're not perfect people (100% nice for example) nor are we looking to be perfect in the traditional sense of the word "perfect." One of our missions in life as well as in making products is to draw awareness towards the health effects of what we're wearing/eating and balancing out the bad (inorganic) with the good (organic) as "bad" even has something good to offer.  Besides, 92-98% organic vs 2-8% inorganic in any industry is quite favorable in our opinion because this is eons ahead of the current norm which is to wear or eat something 100% inorganic/synthetic without the awareness of its composition and effects. ECOCERT Organic Content Standard Certification

The products we make ourselves are all currently manufactured by us and our small team in Southern California where we live.  However, other products such as socks are made in the North Carolina region where sock knitting machines still exists within the USA.  For more information about our manufacturing team and their location, please check out our "Team & Process" page by clicking here.

We source our hemp & organic cotton blended textile from Los Angeles, California.  The proprietor, Larry, has been importing hemp textiles since 1993 and is currently the biggest distributor of hemp in the USA. Occasionaly, we also source our hemp fabrics from our other friend, Barbara of Envirotextile, who had spent years in China some 30 years ago to help Ding (a then small aspiring hemp advocate) develop the now incredibly eco-conscious Hemp manufacturing powerhouse by the name of Hemp Fortex.  You can see a video of Hemp Fortex's people and process below.
 
Further, the GOTS certified Organic Cotton is commonly from Turkey where it is imported into China to be blended with the Hemp that's domestically grown from a co-op of small farmers. Again, Hemp Fortex, the manufacturer that weaves the Hemp & OG Cotton into its blended textile is quite the environmental & fair-labor champion and we @ ilovebad along with Larry (who frequently visits Hemp Fortex) and Barbara do our best to keep them accountable to our collective higher standard.

Our Shibori-dyed hemp blankets are hand dyed by us in our home using an all natural indigo dyeing process.  The black dye used for the undies are dyed in Los Angeles using a low-impact dyeing process.

Low-impact dyes are a type of dye that do not contain toxic chemicals or mordants, which binds the dye to the fabric.  This Eco-friendly dye allows for a higher absorption rate in the fabric, 70-80%, which minimizes water waste during the rinse.  The GOTS certified low-impact dyes used by our local dye house in Los Angeles are from Seoul, Korea.  To view this certification provided by Eco-Cert, you can click here.

"b.a.d" simply is a play on contrast to represent balance.  Because our society favors good and condemns bad, we care to promote bad to expand our awareness to see that lots of bad experiences in our lives can lead to equal good.  When we accept the bad (rather than condeming it) as a necessary force to balance out the good in our respective realities, we believe we'll be able to tap into a higher consciousness that ultimately leads to our discovery about the Universe and the meaning of life.  Acronymwise, b.a.d stands for Bridging All Differences, a philosophy of unconditional love for both good and bad things, events and the people in our lives. Chances are, they'll likely need it the most to heal the deep pains that's causing them to continually inflict pain on others.

 

 


 

Is your Hemp "Organic?"   Our short answer for you is, YES, our hemp is organic.  We say this simply because all hemp as we know now are organic in that it doesn't require any additional nutrients to grow, given that the soil it's on is already fertile.  It's miraculously a very simple crop to grow ( takes about 4 months to mature) and very effective at that.  Unlike cotton and other crops, hemp is not susceptible to being eaten by bugs so no pesticides are required to protect them.  Hence, without the use of hormonal nutrients nor pesticides, hemp grows as naturally as a crop can grow therefore are inherently organic, with or w/out the "organic" certification. Our fabrics are all ECOCERT Certified by their Organic Content Standard. To view our fabric certification, please click HERE.  HEMP VISCOSE however is not "Organic."

What is your shipping and return policy?  Domestic orders take from 3-7 business days to arrive and international order can take up to 6-14 business days depending on the size of the parcel.  We primarily ship using either FedEx or USPS.  As for Returns, we want you to be totally satisfied & therefore we accept returns for a full refund up to 100 days. For more information on our return process, please see Our Promise.

What shipping options are we using?  We mostly use USPS & often use Fedex or UPS for larger packages & DHL for some international. All options are available with real time pricing upon checkout. 


When do you ship out your products? 
Unless something strange happens to us, we typically ship out your purchases w/in 1 business day of your purchase and most times on the same day if you order before noon PST.  If you purchase after noon on a Friday, your package will be shipped on Monday.  If it's a rush, message us directly and we'll try our best to accommodate you even if you need some thing shipped on a Saturday.  We always try our best but to not upset you, we can't make any guarantees.

Why is Shipping so expensive some times?  Our shipping options are updated in real time with the courier's pricing. If shipping is ever less than what you were charged, we always will send you a refund for any shipping charge overages. This refund happens the day we ship out your products which is typically within 1 business day.

Do you offer expedited shipping?  Yes :) All available shipping options from standard to expedited to international will be available for you to choose from at checkout.

What are Flatlock Stitching?  Flatlock stitching is a sewing technique that binds two fabric together, side by side (no layering), without creating a bulkiness of fabrics along the seams.  After merging 2 fabric pieces together, when stretched out, it lays flat.  It's most often used in heavy wear such as athletic apparel & underwear that are typically a tighter fit which incurs more stretching.  Because each industrial flatlock machine can cost up to $20,000, this sewing technique is relatively costly but its quality makes it very worthwhile.

What is VISCOSE Hemp?  Like VISCOSE Bamboo of the recent past, there's a new breed of hemp fiber that is currently hitting the market.  From our research, in a nutshell, hemp fibers are being broken down in this "VISCOSE PROCESS" using chemicals such as carbon disulfide, and re-hardens into consistent little strands of fibers by use of sulfuric acid.  Though the fibers ends up being clear of impurities (according to the Oeko Tex Certification), the disposal of the chemicals used in the process is believed to place a burden on the environment.  Why VISCOSE?  The fibers are often a bit shiny and very consistent in durability all across making it a lot more effective to weave into fabric.  There's a lot less hemp waste in the process therefore a lot cheaper to make.  Personally, we've worn both the Viscose Bamboo (4 years) and viscose hemp (1 month) and found them both to be irritation-free for the skin.  However, due to the chemicals (used in the viscose process) supposed adverse impact on the environment, we're going to avoid using it for now as we were tempted with that option when we had knew little of it.

Are your products 100% organic?  Though "organic" in a USDA sense, to be transparent, we do want you to know that some of our products (i.e. socks & underwear) do contain some elastic fibers (which are synthetic) to preserve its classic stretch. If you want a pair that is purely made without any unnatural material such as elastic (or Lycra), our socks (2% elastic) & underwear (8% Lycra) will not be for you because unfortunately, our lack of experience have yet led us to discover a method to preserve the classic stretch without their use.  Nonetheless, going 100% organic isn't our aim.  In other words, we're not perfect people nor are we looking to be perfect. Our principle in life as well as in making organic clothes is to draw awareness towards the health effects of what we're wearing and balancing out the bad (inorganic) with the good (organic).  92-98% organic vs 2-8% inorganic is quite favorable in our opinion because this is eons ahead of wearing something 100% inorganic without the awareness of its effects.  Furthermore, another reason why we are not looking to be 100% "organic" is that we find some the contrasting impurities & imperfections vital ingredients to our balance in clothing as well as every other aspect of our reality.  In accordance w/ Einstein's theory of relatively, what is good without the bad? ECOCERT Organic Content Standard Certification

Where do you manufacture your products?  The products we make ourselves are all currently manufactured by us and our small team in Southern California where we live.  However, other products such as socks are made in the North Carolina region where sock knitting machines still exists within the USA.  For more information about our manufacturing team and their location, please check out our "Team & Process" page by clicking here.

Where are your textiles sourced?  We source our hemp & organic cotton blended textile from HempTraders in Los Angeles.  Larry, the owner, started Hemptraders back in '93 and has now become the biggest distributor of hemp in the US.  The GOTS certified Organic Cotton is commonly from Turkey where it is imported into China to be blended with the Hemp that's domestically grown from a co-op of small farmers. The manufacturer that weaves the Hemp & OG Cotton into its blended textile is quite environmental & fair-labor champion and therefore strives to keep his business and process as clean as possible

Where and how do you dye your fabric?  Our Shibori-dyed hemp blankets are hand dyed by us in our home using an all natural indigo dyeing process.  The black dye used for the undies are dyed in Los Angeles using a low-impact dyeing process.

What are Low-Impact dyes?  Low-impact dyes are a type of dye that do not contain toxic chemicals or mordants, which binds the dye to the fabric.  This Eco-friendly dye allows for a higher absorption rate in the fabric, 70-80%, which minimizes water waste during the rinse.  The GOTS certified low-impact dyes used by our local dye house in Los Angeles are from Seoul, Korea.  To view this certification provided by Eco-Cert, you can click here.

Why bad?   "bad" simply is a play on contrast to represent balance.  Because our society favors good and condemns bad, we care to promote bad to expand our awareness to see that lots of bad can also be equally good, if we dare keep our minds open to it.  When doing so, we believe we'll be able to tap into a higher consciousness that ultimately leads to our discovery about the meaning of life.  Acronymwise, bad stands for Beyond All Discrimination, a philosophy coined by our brother company @ thehempcooperative.org.

If there are any questions that you feel may be helpful to others, please let us know so that we may add it to this growing list.  Thank you!